Cancellation Policy

Cancellation requests can be made within 24 hours of placing your order, before it enters production. Once an order enters production, it can no longer be canceled.

How to Cancel

Contact our customer service team immediately with your order number to request cancellation.

Refund Timeline

Cancelled orders are refunded to the original payment method within 1-2 business days.

Special Circumstances

While our standard cancellation window is 24 hours, we understand that unexpected circumstances can happen.

If you need to cancel after this window, feel free to contact us and we'll do our best to accommodate your request when possible.

Please note that cancellations cannot be guaranteed once an order has entered production.

Refund & Return Policy

At Rehoboth Space, each item is made specifically for you after your order is placed. For this reason, we only accept claims for specific product or delivery issues outlined here.

Eligible Claims

We will offer a full replacement or store credit (your choice) for the following issues:

• Arrives defective or damaged
• You receive the wrong item, design, or size
• The package is lost in transit
• The package is marked as delivered but was never received

Ineligible Claims

  • Change of mind
  • Customer-selected wrong size
  • Incorrect address
  • Minor color variation

How to Submit a Claim

Contact us within 30 days of delivery with your order number and a clear photo of the issue. Claims without photo evidence will not be processed.

No return shipping is required for approved claims.

Shipping Policy

Fast and reliable shipping to your doorstep.

Production Time

All orders require 2–5 business days to produce before they are shipped. You'll receive a tracking number once shipped.

Delivery Timeline

  • United States: 5–7 business days after production
  • International: 15–30 business days after production

Customs & Duties

International customers are responsible for any customs fees, import duties, or taxes imposed by their country.

Purchasing & Sale Policy

Important information about purchasing and sale items.

Pricing & Availability

All prices are subject to change without notice at any time. Available inventory is subject to change without notice at any time. As a result, if your order is canceled for any reason, you may not be able to purchase the same item you originally ordered, and if the same item is available, it may not be available at the same price of your original purchase.

Sales Tax

We collect applicable sales tax and Value-Added Tax (“VAT”) on taxable purchases when required by law. Any taxes collected are remitted to the appropriate taxing authorities.

Applicable taxes are calculated based on the customer’s delivery location and the tax rules that apply in that jurisdiction. Tax rates may vary depending on the customer’s location and the items purchased.

In some jurisdictions, shipping charges may also be subject to tax, while in others they may not be. The applicable tax, if any, will be calculated and displayed at checkout.

Order confirmation

You will receive an order confirmation email immediately after your purchase is complete.